By accessing or purchasing from NIYAS HOUSE OF LUXURY W.L.L (“we”, “us”, “our”) via our website, social media, WhatsApp, or in-store, you agree to these Terms & Conditions NIYAS HOUSE OF LUXURY W.L.L is a private company registered in the Kingdom of Bahrain,operating from Gold City, Manama, specializing in pre-owned luxury watches, jewellery, pearls,and related luxury goods.
We may update these Terms & Conditions at any time, and the latest version on our website will apply to all new orders.
- Company:NIYAS HOUSE OF LUXURY W.L.L.
- Address: Gold City, Manama, Kingdom of Bahrain.
- Website: https://niyasluxury.com/
- Channels: WhatsApp, Instagram, Facebook, phone and in-store communication
For any questions about orders, returns, or authenticity, contact us using the details provided onour website and social channels.
These Terms apply to all sales of products and related services made by us to consumers andbusinesses, whether in-store, online, or through social media and messaging platforms.Byplacing an order, you confirm that you are at least 18 years old or have legal capacity to enterinto a binding contract under Bahraini law.
We deal primarily in pre-owned luxury watches, jewellery, pearls, and other luxury collectibles.As many items are pre-owned, vintage, or limited, signs of wear, age, or refurbishment may bepresent and will be described to the best of our ability in listings and during consultation.
All product images are for reference and may not show every detail; colours and finishes canvary slightly depending on lighting and screen settings.
We aim to sell only genuine branded products and perform internal checks, inspections, anddocumentation to help verify authenticity.Unless clearly stated otherwise, products are sold asauthentic to the best of our knowledge,any third‑party certificates or appraisals will bementioned in the product description if provided.
NIYAS HOUSE OF LUXURY W.L.L is an independent luxury retailer and is not affiliated with,sponsored by, or an authorized dealer for any of the brands or trademarks featured on ourproducts or platforms. All brand names and trademarks remain the property of their respectiveowners.
- Placing an order (online, via WhatsApp, social media, or in-store) constitutes an offer topurchase specific products from us at the stated price.
- An order is only accepted once we confirm it in writing (for example, by message or email) andreceive payment or deposit as specified.
- We reserve the right to refuse or cancel any order, for example in case of pricing errors,suspected fraud, or unavailability.
If an item becomes unavailable after ordering (e.g., it is sold in-store at the same time), we willinform you and offer an alternative.
Prices are generally shown in Bahraini Dinar (BHD) and may include or exclude applicabletaxes and fees as indicated on the listing or invoice.We may change prices at any time, butconfirmed orders remain at the agreed price unless there is an obvious mistake
We accept the payment methods communicated on our website and channels (for example,cash Only upto 3000(BHD), bank transfer, card payments, or approved finance partners,where available).The full amount must be received and cleared before the product is released orshipped, unless agreed otherwise in writing.
For certain high-value pieces, we may require a non‑refundable or partially refundable deposit toreserve the item for you.Deposit terms (amount, refundability, reservation period) will be clearlycommunicated before you pay and will form part of the purchase agreement.
If you fail to complete the payment within the agreed timeframe, we may cancel the reservation,relist the item for sale, and retain the deposit as compensation for the blocked inventory andadministrative costs, unless prohibited by applicable consumer law.
We offer in‑store collection and, where available, local and international shipping throughselected courier partners.Shipping options, costs, and estimated delivery times will becommunicated before payment and may vary depending on destination, insurance, and productvalue.
Once a product is handed to the courier, transport risk and customs procedures may shift inaccordance with the chosen shipping option and applicable law.You are responsible for anycustoms duties, taxes, or import restrictions in your country, unless we explicitly agree otherwisein writing.
You should inspect the product immediately upon receipt and promptly inform us in case ofvisible damage, defects, or discrepancies.If you receive a damaged parcel, you should takephotographs and, where possible, note the damage with the courier so that a claim can beraised.
Failure to notify us within a reasonable period may limit the available remedies under theseTerms and applicable consumer protection laws in Bahrain.
Return and exchange options may vary depending on product type (e.g., watches vs. jewellery),condition, and whether you purchased in-store or remotely.Our specific return, exchange, andrefund rules will be clearly stated on the website and/or invoice for each sale, in line withBahraini consumer protection requirements.
- Certain items such as custom‑sized jewellery, special orders, modified pieces, or items soldunder “final sale / no return” will not be eligible for return, unless required by law (for example, incases of non‑conformity or defects).
- For eligible returns, products must be returned in the same condition as sold, with allaccessories, boxes, documents, and seals intact, within the timeframe communicated at thetime of purchase
Any refunds, where applicable, will be processed using the original payment method wherepossible, or via another method agreed with you, usually after we receive and inspect thereturned product.
Because many products are pre-owned or vintage, normal wear consistent with age andprevious use is expected and does not necessarily constitute a defect.Any known issues, majorrestorations, aftermarket parts, or non‑original components will be disclosed to the best of ourknowledge.
Unless explicitly stated, All our products do not come with a manufacturer’s warranty, as we arenot an authorized dealer, and manufacturer warranties may not apply or may be limited forpre-owned items.We may provide a limited store warranty or service guarantee on selectedproducts, and the terms of such coverage (duration, scope, exclusions) will be specifiedseparately on your invoice or guarantee card.
Some pre-owned watches or jewellery may contain aftermarket parts (such as dials, bezels,bracelets, or diamonds) or may have been polished or refinished.Where known, this will bedisclosed in the description, and you should be aware that such modifications can affect brandservice eligibility, resale value, and water resistance.
Any further modifications requested by you (for example, resizing, polishing, stone setting,engraving) are carried out at your request and risk, and may affect your ability to return the item.
If the website allows user accounts, you are responsible for maintaining the confidentiality ofyour login details and for all activities under your account.You must notify us immediately of anyunauthorized use or security breach affecting your account or personal data.
When you place an order or contact us, we collect and process certain personal data such as your name, contact details, shipping address, and payment information to fuilfil yourpurchase and meet legal obligations.Your data will be handled in line with the Bahrain PersonalData Protection Law (PDPL) and our separate Privacy Policy, which describes how we use,store, and protect your information and your rights
We may use your contact details to send order updates, service notifications, or (with yourconsent where required) marketing communications about our products and services, such asnew arrivals, special events, or exclusive offers.
You can withdraw your consent or opt out of marketing communications at any time by using theunsubscribe link (where available) or by contacting us through the channels listed in the Contactsection; this will not affect the lawfulness of processing that took place before withdrawal.